RESEARCHER
My research focusses on the experiences of people within organisations and communities. I have particular experience in researching volunteering, and the impact it makes for people, organisations and communities.
Example projects
- Researching the value of volunteering (in economic and non-economic terms) for a large UK volunteer charity
- Comparative research exploring the experiences of global majority volunteers in four charities
- Researching the experience of first time volunteers, and exploring the implications for volunteer-involving organisations
- Researching the role of volunteering in social care services

Client feedback
“Helen has been a consultant on our research project delivering action learning sets with hospitality employers. Helen is an excellent facilitator and the team have all found her ideas and reflections critical to the successful development of the project. Her relationship building with employers taking part in our project has been particularly important. She has really added value to our project in terms of thinking about we engage with different stakeholders. She is a very skilled facilitator and provides a welcoming and structured but flexible style to facilitating sessions. Helen is also great to work with as she is a clear communicator and has always been understanding and flexible to support the needs of the team and the project.”
Senior Research Officer National Charity
“I have just read your (research) report and found myself fluctuating between fervent nodding, chuckles and an intense need to forward it to the organisations I currently volunteer with. It was highly readable and concise… I found your report to accurately reflect my experiences as a volunteer. I made so many notes that I've run out of space on a used envelope I was using!”
VolunteerNational Charity
“We worked with Helen to deliver a cross-charity piece of research into the experiences of volunteers of colour versus those of their white volunteer colleagues. This research is now known as “What the Bloody hell are you doing here?” … We have used the research in so many ways. It has informed our Equity, Diversity and Inclusion strategy and informed how we want to develop our volunteer and volunteer management programmes. The cross charity group also set out, with support from Helen, to create a new EDI network for volunteer managers. This is now in full operation and supporting volunteer managers to make mindful and informed choices about their practice.”
People LeadNational Charity
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